Terms & Conditions
for Use of the mbi98 Platform
This document outlines the binding agreement between you as a registered member and mbi98 as the platform operator. Please read it carefully before using our services.
Key Summary
Important Things You Need to Know
Before going through the full mbi98 terms and conditions, here are the key points most relevant to your experience as a member.
Member Eligibility
Account registration is only permitted for individuals aged 21 and above. mbi98 reserves the right to request proof of age at any time. Accounts found to be in violation of this requirement will be terminated.
Deposit and Withdrawal Requirements
The minimum deposit amount is RM30 while the minimum withdrawal amount is RM100. Withdrawals are processed within 15 minutes to 2 hours. All transactions are subject to security checks.
Bonus and Promotion Terms
The 150% welcome bonus of up to RM888 is subject to a wagering requirement of 25 times the bonus value. Bonus funds cannot be withdrawn until the wagering requirement has been fully met.
Account Security
Each member is responsible for keeping their account password confidential. mbi98 will never ask for your password through any communication channel, including live chat or email.
Prohibited Conduct
Any attempt to manipulate games, use unauthorised third-party software, or open multiple accounts is a violation of the terms and conditions and may result in account suspension.
Customer Support
The mbi98 customer support team operates 24 hours a day, 7 days a week via live chat and email, in Malay and English, to assist with any queries related to these terms.
These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and mbi98 ("Platform", "we", "us"). By registering, accessing or using any part of the mbi98 platform, you acknowledge that you have read, understood, and agree to be bound by all terms stated in this document.
Age Notice: mbi98 is an online gambling platform restricted to individuals aged 21 and above only. Registration by any individual below this age limit is strictly prohibited and the related account will be terminated immediately.
Acceptance of Terms
Access to the mbi98 platform and use of the services provided is subject to full acceptance of these Terms and Conditions. If you do not agree with any part of this agreement, you are required not to use the mbi98 platform.
Continued use of this platform after any amendments to these Terms and Conditions will be considered as acceptance of those changes. mbi98 recommends that you review this page periodically to ensure you remain informed of the current terms in effect.
Member Eligibility
To register and use mbi98 services, you must meet all of the following criteria:
- Be at least 21 years of age on the date of registration.
- Not be located in a jurisdiction that prohibits online gambling.
- Not have been banned from gambling by any competent authority.
- Not currently be enrolled in a self-exclusion programme on any gambling platform.
- Be making the decision to gamble of your own free will without any coercion.
Important: mbi98 reserves the right at any time to request identity verification documents to ensure compliance with these eligibility requirements. Documents that may be required include a copy of your identity card (MyKad), passport, or other official documents confirming your age and identity.
Account Registration
Each member is only permitted to hold one active account on the mbi98 platform. Opening multiple accounts by the same individual is prohibited and may result in all related accounts being suspended without prior notice.
During registration, you agree to provide accurate, current and complete information. You are also responsible for updating your account information should any changes occur. mbi98 is not responsible for any losses arising from inaccurate or outdated information provided by a member.
- Your account password must be kept strictly confidential by the member.
- Use of the account by any third party is strictly prohibited.
- Any suspicious activity on your account must be reported to our support team immediately.
- mbi98 will never ask for your password through any communication channel.
Deposits and Withdrawals
All financial transactions on the mbi98 platform are subject to the following policies:
- The minimum deposit amount per transaction is RM30 regardless of the payment method used.
- The minimum withdrawal amount per transaction is RM100.
- Withdrawals are processed within 15 minutes to 2 hours subject to the completion of security checks.
- Accepted payment methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrency (USDT, BTC, ETH).
mbi98 reserves the right to delay or reject any withdrawal request pending the completion of identity verification (KYC) procedures to ensure the security of member funds and compliance with international licensing requirements.
All funds deposited by members are for gambling purposes only. mbi98 is not responsible for any processing delays caused by third-party payment service providers.
Bonuses and Promotions
All bonuses and promotions offered by mbi98 are subject to their respective specific terms. The following are general terms relating to bonuses:
- A 150% welcome bonus of up to a maximum of RM888 is given to new members on their first deposit.
- The wagering requirement for the welcome bonus is 25 times the value of the bonus received.
- For example: A deposit of RM100 generates a bonus of RM150, giving a balance of RM250. The wagering requirement is RM150 × 25 = RM3,750 before any withdrawal from the bonus funds is permitted.
- Second example: A deposit of RM1,200 generates a bonus of RM888, giving a balance of RM2,088. The wagering requirement is RM888 × 25 = RM22,200.
- Weekly cashback bonuses are available for VIP members from Bronze to Diamond tier, at rates between 0.2% and 0.8% depending on membership level.
- mbi98 reserves the right to cancel any bonus if eligibility requirements are not met or if there are signs of promotion abuse.
Acceptance of any bonus is considered as agreement to all terms and conditions related to that promotion. All mbi98 decisions regarding bonus matters are final.
Game Rules
The mbi98 platform offers various game categories including slots, live casino, sports, and esports. Each game has its own rules available within the game interface.
All game software is operated by licensed third-party software providers and independently audited to ensure the fairness and integrity of every game round. The outcome of each game is final unless a clear and verifiable technical error has occurred.
- In the event of an internet connection disruption during a game, the result will be determined based on our server records.
- mbi98 is not responsible for any losses arising from technical issues on a member's device or internet connection.
- Betting limits for each game are as stated within the respective game interface.
Prohibited Conduct
The following activities are strictly prohibited on the mbi98 platform and may result in account suspension or termination without notice, as well as legal action where necessary:
- Opening multiple accounts for yourself or on behalf of others.
- Using automation software, bots, or any unauthorised third-party software to influence game outcomes.
- Engaging in any form of fraud, hacking, or system manipulation.
- Misusing promotions or bonuses in a way that goes against the intent of those promotions.
- Transferring funds between member accounts without mbi98's authorisation.
- Using the platform for money laundering or other illegal activities.
- Disclosing account information to third parties or allowing others to use your account.
Warning: mbi98 uses advanced detection systems to identify suspicious activity. Any attempt to exploit the system will be recorded and may be reported to the relevant authorities.
Account Suspension and Termination
mbi98 reserves the right to suspend or terminate any member account for the following reasons:
- Violation of any part of these Terms and Conditions.
- Failure to meet identity verification requirements within the specified period.
- Suspected activity related to fraud, money laundering, or illegal acts.
- A request by the member to close their account, including through a self-exclusion programme.
- The member is found to be below the minimum age requirement.
If an account is terminated due to a breach of terms, mbi98 reserves the right to withhold any remaining funds in the account pending the outcome of an investigation. Members who wish to voluntarily close their account may contact our support team via live chat.
Limitation of Liability
mbi98 provides the platform on an "as is" basis without any express or implied warranties. To the extent permitted by applicable law:
- mbi98 is not liable for any indirect, consequential, or compensatory losses suffered by members.
- Losses arising from betting decisions made by the member are entirely the member's responsibility.
- mbi98 makes no guarantees regarding profits from any game or wager.
- Temporary service disruptions that are outside mbi98's control do not form the basis for any liability claim.
Personal Data Protection
mbi98 collects and processes your personal information in accordance with our Privacy Policy. By agreeing to these Terms and Conditions, you also consent to the collection and processing of your personal data as described in our Privacy Policy.
Information collected is used solely for account management, licensing compliance, fraud prevention, and service improvement. mbi98 will not sell or disclose your personal information to third parties without your consent, except where required by law.
Amendments to Terms and Conditions
mbi98 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time with appropriate notice. Amendments take effect immediately upon publication on the website unless stated otherwise.
It is the member's responsibility to review the latest Terms and Conditions. Continued use of the mbi98 platform after any amendment is published constitutes full acceptance of those changes.
Governing Law and Jurisdiction
mbi98 operates under an international licence and is subject to the laws and regulations of the jurisdiction in which that licence is issued. These Terms and Conditions are interpreted in accordance with the applicable legal provisions.
Should any dispute arise relating to the mbi98 platform, members agree to first attempt to resolve it through our customer support channels. All dispute-related communications may be submitted to our team via live chat or email.
By using the mbi98 platform, you confirm that you have read, understood, and agree to be bound by all the Terms and Conditions stated in this document, including any changes that may be made in the future.
FAQ
Questions About the Terms
Answers to the most frequently asked questions about the mbi98 platform's terms and conditions.
Ready to Get Started?
Now that you understand our terms and conditions, you are ready to enjoy a range of games and promotions on the mbi98 platform. Access your account or explore the available game options.